Privacy Policy

At Morning Star Rental, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website and services.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you make a booking or inquiry, we may collect personal information such as your name, email address, phone number, mailing address, date of birth, driver’s license details, Emirates ID, passport details, and payment information.

  • Usage Data: We may collect information on how you access and use our website, such as your IP address, browser type, pages visited, time spent on those pages, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your bookings and manage rental agreements.
  • To communicate with you regarding your reservations, changes, or updates.
  • To process payments and refunds securely.
  • To comply with legal and regulatory obligations in the UAE.
  • To improve our website, services, and user experience.
  • To send marketing communications, promotions, or special offers (you can opt out at any time).

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, marketing, and website analytics.

  • Legal Authorities: If required by law, we may disclose your personal information to comply with legal obligations, court orders, or law enforcement requests in the UAE.

  • Business Partners: In certain cases, we may share your information with business partners involved in providing the rental service, such as insurance providers.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in your information.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at [Insert Contact Information].

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations in the UAE. Afterward, we will securely dispose of your data.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically.