Welcome to Morning Star Rental. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully.
1. Rental Agreement
By booking a vehicle on Morning Star Rental, you agree to the terms outlined in the rental agreement provided at the time of pickup. Failure to comply with these terms may result in cancellation of your booking or additional fees.
2. Eligibility to Rent
To rent a vehicle, you must:
- Be at least 18 years old.
- Hold a valid UAE driver’s license (or international license accepted in the UAE).
- Provide a valid credit or debit card in your name for payment and deposit purposes.
- Present a valid Emirates ID or passport at the time of rental.
3. Booking and Payment
- Full payment is required at the time of booking or before the vehicle is released to you.
- Accepted payment methods include [list payment methods].
- Prices listed on our website are subject to change and may vary depending on vehicle availability, season, or location.
- Any additional fees, such as Salik (toll), fuel, or traffic fines, are the responsibility of the renter.
4. Cancellation and Refund Policy
- You may cancel your booking free of charge up to [insert hours/days] before the rental start date.
- Cancellations made within [insert hours/days] of the rental start date may incur a cancellation fee.
- Refunds will be processed within [insert time frame] after the cancellation request is confirmed.
5. Vehicle Pickup and Drop-off
- The rental vehicle must be picked up and returned at the agreed location and time.
- Late returns will be charged a late fee of [insert fee].
- Vehicles returned with damage, missing parts, or insufficient fuel will incur additional charges.
6. Driver Responsibilities
- You must comply with all UAE traffic laws, parking regulations, and driving safety rules.
- The vehicle may only be driven by individuals listed on the rental agreement.
- You are responsible for ensuring the vehicle is kept in good condition and returned in the same condition as it was rented.
7. Insurance and Liability
- The rental vehicle is covered by general insurance.
- Renters are responsible for any damage that exceeds the deductible or falls outside the scope of the insurance.
- You may choose to purchase additional insurance or damage waiver coverage at the time of booking.
8. Use Restrictions
The rented vehicle must not be used for:
- Commercial purposes without prior approval.
- Racing, off-roading, or any hazardous activities.
- Transporting illegal substances or hazardous materials.
- Driving outside the UAE without prior authorization.
9. Breakdown and Assistance
- In the event of a vehicle breakdown, contact our 24/7 roadside assistance at [insert contact details].
- Do not attempt to repair the vehicle yourself without authorization.
10. Privacy Policy
We respect your privacy and handle your personal data in accordance with UAE data protection regulations. By using our website, you agree to the collection and use of your information as outlined in our [Privacy Policy Link].
11. Modification of Terms
Morning Star Rental reserves the right to modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of our services will be handled in the appropriate legal venues within the UAE.